Privacy Policy

Last Updated: 03-13-2026

At Nutrition HealthWorks, we know how important your privacy is to you. This Privacy Policy outlines how we collect, use, and protect your information across our website (https://nutritionhealthworks.com) and our client login portal.

1. Who We Are

Website: https://nutritionhealthworks.com

Address: 301 S College St #200, Charlotte, NC 28208

Email: admin@nutritionhealthworks.com

Phone: 704-417-7898

2. Information We Collect

We collect information to provide better services to our clients and visitors:

  • Volunteered Information: This includes your name, email address, phone number, and postal address when you communicate with us via email, contact forms, or register for an account.

  • Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to assist in spam detection.

  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS).

  • Client Portal: For users who register on our website, we store the personal information they provide in their user profiles.

3. How We Use Your Information

We use your information only to:

  • Respond to inquiries and provide requested information.

  • Improve our website content and general marketing efforts.

  • Send periodic mailings regarding new products, services, or events (unless you opt out).

  • Facilitate account login and secure access to our client portal.

Note: We do not trade, sell, or share your personal information with other organizations for commercial purposes.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze site traffic.

  • Functional Cookies: These save your details (name/email) when you leave a comment or log in, so you don’t have to re-enter them. Login cookies last for two days; “Remember Me” sessions last for two weeks.

  • Advertising & Analytics: We may use cookies, web beacons, and pixels to provide targeted ads on third-party sites (Google, Microsoft, FacebookMeta, LinkedIn) based on your past visits. This helps us measure the effectiveness of our marketing and ensure you don’t see the same ad repeatedly.

  • Managing Cookies: You can disable cookies in your browser settings. You may also opt out of behavioral advertising via the [suspicious link removed].

5. Data Sharing and Third Parties

  • Spam Detection: Visitor comments may be checked by an automated spam-detection service.

  • Gravatar: An anonymized string (hash) from your email may be provided to the Gravatar service. Their policy is available here: https://automattic.com/privacy/.

  • Embedded Content: Articles on this site may include embedded content (e.g., videos). These behave as if you visited the other website directly and may collect data or use their own tracking.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

6. Data Security

We take significant precautions to protect your data both online and offline:

  • Encryption: All personal data is transmitted via a Secure Socket Layer (SSL).

  • Access Control: Access to personal data is restricted to authorized employees via username and password authentication.

  • Physical Security: Servers storing personally identifiable information are kept in a secure environment.

7. Data Retention and Your Rights

  • Retention: Comments and their metadata are retained indefinitely. Profile information for registered users is retained as long as their accounts remain active.

  • Your Rights: If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data (excluding data we are legally obligated to keep for administrative or security purposes).

8. CAN-SPAM Act Compliance

To remain in accordance with CAN-SPAM, we agree to:

  • Not use false or misleading subjects or email addresses.

  • Identify advertisements in a reasonable way.

  • Include our physical business address.

  • Honor opt-out/unsubscribe requests promptly via the link at the bottom of each email.

9. HIPAA and Protected Health Information (PHI)

Because we provide nutrition and health-related services, some of the information you provide through our client portal may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

  • Notice of Privacy Practices: Our use of your PHI is governed by a separate Notice of Privacy Practices (NPP), which provides more specific detail on how your medical information may be used and disclosed and how you can get access to this information.

  • Business Associates: We ensure that any third-party platforms we use to host our client portal or store health data are HIPAA-compliant and have signed Business Associate Agreements (BAAs) to protect your data.

  • Authorization: We will not use or disclose your PHI for marketing purposes or sell your PHI without your express written authorization.

10. Consent and Updates

By using our site, you consent to this Privacy Policy. We reserve the right to change this policy at any time. All updates will be posted on this page.